Comments on: Tech Support

By: Kristabella

Kristabella — Wed, 30 Jan 2008 22:29:44 +0000

I have never talked to a tech person that knew anything.

That Excel stuff made me laugh, as I sat through an entire 8-hour class last week where it started off with “how do you go from one cell to the next?”

It was a LONG day.

Kristabella’s last blog post..Death Is Not An Option

By: moo

moo — Sat, 26 Jan 2008 14:43:41 +0000

Oh my, you are totally giving me flashbacks to when I worked with excel All The Damn Time.

I feel your pain. And, after having read the update first, all I can say is GOOD LUCK on Monday with the tech!

By: Amanda

Amanda — Thu, 24 Jan 2008 23:07:09 +0000

Oh the horrors of tech support. Especially with Dell.

It sounds like you need a Worst Experience with Tech Support contest, too!

Amanda’s last blog post..Fizzy Orangey Goodness

By: Heidi

Heidi — Thu, 24 Jan 2008 21:59:44 +0000

You wrote that so well, my blood pressure totally rose! I hate Dell with a passion, and have vowed never to buy another Dell. Purely because of their shitty customer service.

I hope they fix it today. But I am not holding my breath.

Good luck!

Heidi

Heidi’s last blog post..Neverland

By: LarryLilly

LarryLilly — Thu, 24 Jan 2008 18:06:42 +0000

Dude

You got a Dell!

WTF did you think? We use Dell’s at work (EPA), and the IT dept (contracted out of course) have boxes of bad motherboards, and emphasis on the word “MOTHER”. We have “cap” issues, I guess lots of caps were copied from one that had a flaw in it to start with, so they are dying off. But we are watching out for the tax payers, they are the low cost bidder, so they must be good.

LarryLilly’s last blog post..Its been a long time….

By: Fannie Mae

Fannie Mae — Thu, 24 Jan 2008 17:29:58 +0000

Sorry, but I am laughing. Have had this experience too many times. Where do they find these people?

Fannie Mae’s last blog post..Three Weeks

By: Sea Monster

Sea Monster — Thu, 24 Jan 2008 16:51:04 +0000

I’m not surprised. All their support is outsourced and the quality is horrible.

Sea Monster’s last blog post..Fangtooth

By: Melissa

Melissa — Thu, 24 Jan 2008 14:28:18 +0000

Oh my, that’s like dealing with the cable people, the telephone company and the insurance company! THANK GOD Mr. D works in the industry and just sends a tech along to the house whenever I run into trouble. I am damn lucky and I know it.

Melissa’s last blog post..All Domestic Today

By: Kelley

Kelley — Thu, 24 Jan 2008 10:05:48 +0000

*whispers* Get a MacBook.

I love my baby. She is white and purdy and her name is Maya….

Wish I had an online discussion with the morons I had to speak to today. By the end I was so flustered I forgot all the stupid things they said. Damn.

Kelley’s last blog post..So what is it you do when you are not cleaning shit and toothpaste off the walls?

By: Veronica

Veronica — Thu, 24 Jan 2008 08:44:39 +0000

Are we connected?

Seriously stupid!

Veronica’s last blog post..Small Things and Yes I Know I Am Shameless